pretty friendly,professional, courteous. ah dude in the office *actually took the time and effort to explain to me the concept of "diagnostic" outside the understanding of hooking up a computer and all that jazz; really appreciate that. he didn't even take it personally, like ah brotha was being a cheapskate or nit picking. Tow truck driver was pretty damn chill, direct, and professional too; whipped the truck wit minimal effort, and decent skill. Do far, the few staff *ive interacted with seems pretty... flexible yet professional.